The camera preview is unavailable or black
- Open the iPhone Settings app.
- Select Privacy & Security, then Camera.
- Turn on camera access for ColorPickr.
- Return to ColorPickr. If the preview does not resume, close and reopen the app.
ColorPickr support
Start with the quick fixes below. If they do not solve the problem, email the developer and include your iPhone model, iOS version, and what you expected to happen.
Email supportQuick help
Move into even, neutral lighting and avoid glare or deep shadows. Camera processing, reflections, distance, and surface texture can all affect the result. ColorPickr provides a useful digital sample, not a calibrated physical-color measurement.
Open Settings in ColorPickr and choose HEX, RGB, HSB, SwiftUI Color, or UIColor as the copy format. Copying a current or saved sample will then use that format.
Open the palette to delete an individual sample. To remove the complete palette, use Clear and confirm the action. Deleting the app also removes its locally stored preferences and palette data.
Open Settings in ColorPickr and turn sound or haptic feedback off independently. These choices remain stored on your device.
Direct contact
Support is provided directly by Donald W. Jordan, the developer of ColorPickr.
Include the app version, build number, iPhone model, iOS version, and a short description of the problem. Do not send sensitive information.